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KAM and Co-founder Karlis Lucs: “The main idea in turning the initially developed solution into effective and irreplaceable tool for translation agencies from all over the world is to drive this company according to Customer-driven approach. Indeed, we have served many Customers, while maintaining best satisfaction level rates. We grow Customer loyalty level thanks to recognition and interest in every new idea one can share. We collect brightest ideas and most desired features into one list. Every feature that has been developed in OCLanguage has been conceived during our conversation with Customers, which pride themselves on most relevant experience and understanding of TA market trends.” |
Technical Director and Co-founder Olegs Jegorovs: “Most important part in handling the new project implementation and system functionality modification according to business needs is listen carefully to the customer. We are keen on doing scrutinized analysis of existing workflows and IT infrastructure in company before starting to take real actions. Every Customer is treated as a new experience and it gets maximum attention from our side to develop proper solution. Our experience and business approach allows to develop solution at any difficulty level, yet we make sure that the implemented system will bring maximum benefits according to KPIs set up earlier.” |